What is Home Solutions from John Lewis?

Home Solutions is a new service from John Lewis which enables you to book trade professionals who have been fully approved by us. Select a date and time that suits you, book your job and then pay online or via our app. 

Why is Home Solutions not in my area?

This new John Lewis service is now live in Bath, Bristol, Cardiff, Gloucester, Milton Keynes, Newport and Taunton. 

We're busy working to bring it to other parts of the UK, so if you'd like Home Solutions from John Lewis in your area just let us know by filling in this form.

What is the John Lewis Guarantee?

Home Solutions will guarantee all the work carried out for a 12-month period, giving you the peace of mind of a job well done. 

I can’t find a category for my issue

Our trade professionals cover a wide range of services so if you can't see your requirement listed, please call our dedicated customer services team on 0203 739 9198.

How do I know I can trust the quality of the tradesperson?

John Lewis has been using high-quality trade professionals for more than 20 years to install our kitchens and floors. Each Home Solutions professional has been rigorously screened, background-checked and verified, ensuring you get the very best service.

Book your job

* Terms and conditions: 15% off your first Home Solutions booking. One redemption per household up to a maximum discount value of £150. Offer not redeemable in branch or in conjunction with any other offer or service. Offer can be withdrawn at any time without notice. Get help and support